Notice to California Residents (Click here to learn more about your California Privacy Policy Rights and for our Notice of Collection of Personal Information).
Consumer Financial Privacy Policy
Alphaeon Credit, Inc. (“Alphaeon,” “we,” “us,” or “our”) recognizes the importance of protecting the privacy of our online visitors. It is our intent to balance our legitimate business interests in collecting and using information received from and about you with your reasonable expectations of privacy. The following privacy policy (“Privacy Policy”) describes the way we handle information learned about you from your visits to our website, https://goalphaeon.com, and other online services where we have posted this Privacy Policy (collectively, the “Site”). For more information about how we handle your financial information, please refer to our Financial Privacy Notice. For California residents, you may have additional privacy rights relating to your financial information in our California Financial Privacy Notice.
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit information to or through the Site, you consent to the collection and processing of your information as described in this Privacy Policy. By using the Site, you accept the terms of this Privacy Policy, which has been incorporated by reference into our Terms of Use, and consent to our collection, use, disclosure, and retention of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you must continue any further use of the Site.
Alphaeon may collect personally identifiable information from you when you use the Site, which may include name, address, income, mobile telephone number, partial Social Security number, and zip code.
Information about your computer hardware and software may automatically be collected by Alphaeon when you use the Site. This information may include: your IP address, browser type, domain names, access times, geographic location, referring website addresses, and other technical information such as protocol status and substatus, bytes sent and received, and server information. We may also collect information about how you interact with the Site.
What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences, and other information.
Duration of cookies. We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.
What types of cookies do we use?Alphaeon uses:
What about third-party cookies? We may use third-party service providers to help us provide the Site to you, and these third-party service providers may also utilize cookies. These third-party service providers may collect personally identifiable information about your online activities over time and across different websites when you use the Site. For example, we use Google to help analyze how our users navigate the Site. If you would like to opt-out from the use of your information by Google, please visit Google’s analytics opt-out browser add-on designed for this purpose.
How do I control cookies? Many web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.
We may use the information we collect for any of the following purposes:
Our Site may contain links to third-party websites. Any access to and use of such third-party websites is not governed by this Privacy Policy. We are not responsible for the information practices of such third-party websites.
Alphaeon uses reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition, or misuse of personal information. However, we will not be responsible for the loss, corruption, or unauthorized acquisition or misuse of personal information that you provide through the Site or that is stored by us. We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.
You are responsible for maintaining the security of any account credentials that you may establish with our Site. Please contact us immediately if you believe that the security of your account or personal information may have been compromised.
Under California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year. To request a copy, please contact us at (800) 754 4013 or privacy@alphaeoncredit.com. Please be aware that not all information sharing is covered by the “Shine the Light” law requirements and only information on covered sharing will be included in our response.
Our Site does not currently respond to Do Not Track signals.
We do not knowingly collect personal information from any person under the age of thirteen. No parts of our Site are directed to or designed for anyone under the age of thirteen. If you believe that we have inadvertently collected the personal information from any person under the age of thirteen, please contact us.
Any changes to our Privacy Policy will be posted to this page so users are always aware of our current practices regarding the information we collect and how we use it. Accordingly, please reference this Privacy Policy frequently as it may change over time. Our current Privacy Policy will go into effect as soon as it is posted to this page as indicated by the “Last Updated” date at the beginning of this Privacy Policy.
If you have any questions regarding this Privacy Policy or otherwise wish to communicate with us, please contact us at (800) 754-4013 or privacy@alphaeoncredit.com.